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Legal Notice

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you that the owner of the website www.erapetfood.com is:

Name: PETS AWAY STORE SL

Address: C/ 11 DE SETEMBRE,18, Lleida, 25680

CIF: B-10862597

Registered in the commercial register of Lleida, Volume 942, Book 0, Folio 31, Sheet L-18364, Entry 1st.

User access and navigation on the Website imply the knowledge and unconditional acceptance of the Website’s Terms of Use.

For informational purposes, this website is maintained and operated with generally accepted standard security procedures to protect the contained information, as well as that which may be provided by visitors. The goal is to prevent improper use, loss, or modification of content and information.

Please be informed that only authorized personnel have access to personal and identification information that a visitor may provide through the site.

We remind you that our site may contain links to other sites that may not be governed by the same privacy policies or the evolving technological processes may render information transmitted over the network vulnerable under certain circumstances.

The website may offer specific information on particular topics for explanatory purposes; therefore, it might be incomplete for visitors seeking to make business or personal decisions. The information provided is not, under any circumstances, a consultancy service. Prior to making any decisions, consult with professionals for personalized advice. Therefore, no responsibility is accepted for any decisions that anyone may make solely based on the information contained on our website. The website owner is not responsible for any specific, indirect, or incidental damages arising from browsing the web and using our site.

The visitor assumes their own responsibility arising from the use of this site or the information contained within it.

Terms of Use of the Website

1. Purpose and Content of the Website.

These general terms of use regulate the access and use of www.erapetfood.com, hereinafter referred to as the “Website,” whose content aims to establish a communication channel between the owner of the Website and the blogs owned by them, as well as the visitors of the Website, regarding the activities of the owner, the products it sells, and the information it provides. The consultation of the contents of the Website shall not in itself constitute any type of contractual relationship, and its use is the exclusive responsibility of the user. The information included on the website or blogs, especially in any posts or newsletters, does not under any circumstances constitute nutrition advice, and its use is the exclusive responsibility of the user. The owner of the website shall not be responsible for errors or omissions that may exist in the provided information, except for those aspects required by law, nor for the specific application or use that may be made of it.

PETS AWAY STORE SL. reserves the exclusive right to update, modify, or delete the contents of the Website, the present terms of use, the privacy policy, and any specific legal notices that may be applicable to this Website. It also reserves the right to limit or prevent access to them. These rights can be exercised at any time and without prior notice.

2. Intellectual Property.

All rights to the content – textual and graphic – of the website www.erapetfood.com and all the blogs owned by it, including content on social media platforms linked to it, are reserved in favor of the website owner. Any use of the website’s content, specifically images, design, works, trademarks, logos, source code, and any other protectable elements, is prohibited without the express authorization of the owner, except when PETS AWAY STORE SL. explicitly authorizes content sharing. The website owner does not grant any license or authorization for the User to use its intellectual and industrial property rights or any other rights related to the website and the services offered therein.

Therefore, the User acknowledges that reproducing, distributing, commercializing, transforming, and, in general, any other form of exploitation, by any means, of all or part of the contents of this website constitutes an infringement of intellectual property rights and may lead to the website owner exercising all legal and extrajudicial actions that correspond to the exercise of its rights.

3. Data Protection.

PETS AWAY STORE SL, as the data controller-owner of the Website, and in compliance with the current regulations on Personal Data Protection, specifically Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as GDPR), which states that consent for data processing must be explicit, “requiring it to be clearly and unequivocally expressed by the data subject through a clear affirmative action that demonstrates a freely given, specific, informed, and unambiguous indication of the data subject’s agreement to the processing of personal data relating to them,” we inform you that the personal data you voluntarily provide will be included in a record of activities created under our responsibility. This is done for the purpose of managing your requests and/or inquiries and also to send you information about activities or services related to the services described on this website.

The data marked with (*) are mandatory to process and fulfill the requests. The remaining data requested, which is optional to provide, is intended for better understanding your preferences and improving the services offered, while ensuring privacy at all times. Unless you revoke your consent, PETS AWAY STORE SL may send you information about the site and promotional offers for products offered through our website via email. Your data may be shared with the group companies as described in the privacy policy.

You have the right to access, rectify, limit, cancel, and request data portability by sending a written request (along with a copy of an official identification document) to our registered office at C/ 11 DE SETEMBRE, 18, Estació, Lleida, 25680 or to info@erapetfood.com

The data controller commits to maintaining the obligation of secrecy of the personal data you provide, treating them confidentially, and safeguarding them by adopting necessary measures to prevent their alteration, loss, unauthorized processing, or access, taking into account the current state of technology and complying with the provisions established in the GDPR.

Users who provide their personal data for any of the functionalities of the website must accept the Privacy Policy.

4. Social Media.

We hereby inform you that we are present on Social Media platforms. The processing of data from individuals who become followers (and/or engage in any linking or connection actions through Social Media) of the official pages of PETS AWAY STORE SL on social media will be governed by this section, as well as by the Terms of Use, privacy policies, and other access and use regulations belonging to the respective social media platform, which the user of Social Media will have already accepted. PETS AWAY STORE SL will process your data for the purposes of properly managing its presence on the corresponding social media platform, informing you about activities, products, or services of PETS AWAY STORE SL or third parties that may be related to our activities, as well as for any other purpose that the regulations of the Social Media platforms may permit.

5. Advertising.

The Website may host advertising or sponsored content. Advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion on the Website complies with the laws that may apply in each case. PETS AWAY STORE SL will not be responsible, under any circumstances, for the advertising content or sponsors included on the Website.

6. Links.

PETS AWAY STORE SL is not responsible for the content of the links located on the Website, if any, as established in Article 17 of Law 34/2002, dated July 11 (LSSI). The User is responsible for accepting and checking the links each time they access.

Such links or mentions have a purpose that does not imply endorsement, approval, commercialization, or any relationship between the website and the individuals or entities owning the linked sites.

Third parties who intend to include a link to this website on their own web page must comply with current legislation and may not host inappropriate, illegal, pornographic, violent, etc., content. PETS AWAY STORE SL is not responsible for the content of the linked web page, nor does it endorse, guarantee, monitor, or recommend its content.

7. Liability.

The User shall be liable for any damages of any nature that PETS AWAY STORE SL may suffer as a result of the breach of any of the obligations under these terms of use.

The User commits to using the website in accordance with the law, these terms of use, good practices, and public order. Likewise, the User undertakes not to use the website, its content, or services provided through it for illegal purposes or purposes that violate these terms, or that harm the interests or rights of third parties, or in any way that could damage, disable, render inaccessible, or deteriorate the website, its content, or hinder the normal use of the website by other users.

8. Applicable Law.

These terms of use are governed in all aspects by Spanish law. For the resolution of any dispute arising from the interpretation or application of the content or services provided on the website, the parties agree to expressly submit to the courts and tribunals of the city of Lleida, waiving any other general or special jurisdiction that may apply to them.